Outage in OpenAI ChatGPT
Unable to download or preview project files
Resolved Minor
March 24, 2026 - Started 2 days ago
- Lasted about 20 hours
Incident Report
Summary AI Generated
OpenAI ChatGPT experienced a 19.7-hour service incident where users were unable to download or preview project files. The issue affected ChatGPT, APIs, and file-related services including file uploads and file management features. OpenAI worked on implementing a mitigation throughout the incident duration to restore normal file functionality.
We are investigating the issue for the listed services.
Components affected
OpenAI ChatGPT ChatGPT OpenAI ChatGPT APIs OpenAI ChatGPT File uploads OpenAI ChatGPT FilesLatest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 03/25/2026 06:37PM
We are still implementing the mitigation.
IDENTIFIED
1 day ago - at 03/25/2026 10:24AM
We are still implementing the mitigation.
IDENTIFIED
1 day ago - at 03/25/2026 07:39AM
We are still implementing the mitigation.
INVESTIGATING
2 days ago - at 03/25/2026 12:19AM
We are investigating the issue for the listed services.
INVESTIGATING
2 days ago - at 03/25/2026 12:12AM
We are investigating the issue for the listed services.
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