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Outage in OpenAI

Degraded Performance of Dots on Enterprise

Resolved Minor
October 22, 2026 - Started 3 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

OpenAI's Dots service experienced degraded performance for approximately 2 hours, with enterprise customers being the primary group affected. Users were unable to successfully send messages to Dots during this period. The engineering team identified the root cause and implemented a mitigation to resolve the issue.

Users are experiencing failures sending messages to dots.

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Latest Updates ( sorted recent to last )
IDENTIFIED 3 days ago - at 10/22/2026 06:59PM

Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.

INVESTIGATING 3 days ago - at 10/22/2026 06:51PM

Users are experiencing failures sending messages to dots.

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