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Outage in OpenPhone

Web + Desktop Outage

Resolved Major
February 03, 2026 - Started 2 months ago - Lasted about 1 hour

Incident Report

We are currently experiencing issues with our web applications, the engineering team is working with our infrastructure providers to address the issues. Customers can continue to use the mobile applications in the interim.

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Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 02/03/2026 08:34PM

Our web applications are functioning again. Our infrastructure provider has not yet declared their incident as resolved so we are continuing to monitor the situation.

IDENTIFIED 2 months ago - at 02/03/2026 08:18PM

We are experiencing an outage for our web + desktop apps due to an outage from our infrastructure provider. We are working on a workaround while continuing to monitor the third party outage.

Customers can continue to use mobile apps.

IDENTIFIED 2 months ago - at 02/03/2026 08:09PM

We have identified the issue and are working with our infrastructure provider to work on a resolution.

IDENTIFIED 2 months ago - at 02/03/2026 08:02PM

We are currently experiencing issues with our web applications, the engineering team is working with our infrastructure providers to address the issues. Customers can continue to use the mobile applications in the interim.

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