Outage in OpenSRS

Intermittent Communication Errors

Resolved Minor
July 06, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Our engineers are working to resolve an issue that may cause internal communication errors as well as possible intermittent domain purchasing errors. Further updates will be provided.
Components affected
OpenSRS OpenHRS API OpenSRS API
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/07/2023 03:25AM

Our Engineering team has been able to resolve the issues and the services are functioning stable now.
Thank you for your cooperation while we worked through this issue.

Incident Start Time: 07-06-2023 21:03:00
Incident End Time: 07-07-2023 03:09:00
Total Duration: 6hrs

IDENTIFIED over 2 years ago - at 07/06/2023 11:34PM

Our engineering team continues to address the ongoing issue. Re-indexing and data cleanup activities are underway. Further updates will be provided as more information becomes available.

IDENTIFIED over 2 years ago - at 07/06/2023 10:12PM

The work being done to address this issue is estimated to complete in 1.5 hours. We will provide further updates at that time.

INVESTIGATING over 2 years ago - at 07/06/2023 09:39PM

Our engineers are working to resolve an issue that may cause internal communication errors as well as possible intermittent domain purchasing errors. Further updates will be provided.

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