Outage in OpenSRS

Cluster B Email Access

Resolved Minor
August 11, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue preventing users on Cluster B from logging into Webmail. IMAP and POP services may also be affected. Our engineering team has been engaged. We will provide an update once we have additional information.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/12/2023 01:24AM

This issue is now considered resolved. Our Hosted Email team deployed fixes to mitigate unusual Hosted Email traffic and restore service back to normal.

Incident Start Time: 08-11-2023 17:58:00
Incident End Time:08-11-2023 19:29:00

Total Duration:1 hour 30 minutes

MONITORING over 1 year ago - at 08/12/2023 12:25AM

Our services have recovered for now, and we will continue to monitor the situation as it progresses.

INVESTIGATING over 1 year ago - at 08/11/2023 11:37PM

Our engineering team has deployed a fix, and email services are recovering. We continue to monitor the situation at this time.

INVESTIGATING over 1 year ago - at 08/11/2023 11:04PM

Our team continues to investigate this issue at this time.

INVESTIGATING over 1 year ago - at 08/11/2023 10:23PM

We are investigating an issue preventing users on Cluster B from logging into Webmail. IMAP and POP services may also be affected. Our engineering team has been engaged.

We will provide an update once we have additional information.

Latest OpenSRS outages

.EU Registry Connections - about 1 month ago
Cluster A - Webmail - about 1 month ago

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