Outage in OpenSRS

DNS Issues

Resolved Minor
December 11, 2023 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating an issue that's impacting Domains. This issue is mainly affecting domains using our default nameservers. Our DNS team is currently investigating and we will provide an update once we have additional information.
Components affected
OpenSRS SystemDNS
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/11/2023 09:47PM

Services have returned to normal. This incident has been resolved.

Incident Start Time: 12-11-2023 07:30:00 UTC
Incident End Time: 12-11-2023 20:22:00 UTC
Total Duration: 12h 52m

MONITORING almost 2 years ago - at 12/11/2023 07:05PM

With the implemented fix, services have recovered significantly. We will continue to monitor and provide updates.

MONITORING almost 2 years ago - at 12/11/2023 05:22PM

A fix has been implemented and the services are coming back online.

We will keep monitoring for a while to ensure stability.

INVESTIGATING almost 2 years ago - at 12/11/2023 03:37PM

Our Teams continue their work to resolve the issues. We will provide further updates as they become available.

INVESTIGATING almost 2 years ago - at 12/11/2023 02:40PM

Customers using our systemDNS nameservers may notice issues with domain resolution and host record changes.

Our DNS team is actively working to resolve the issues.

INVESTIGATING almost 2 years ago - at 12/11/2023 01:21PM

We are currently investigating an issue that's impacting Domains. This issue is mainly affecting domains using our default nameservers.

Our DNS team is currently investigating and we will provide an update once we have additional information.

Latest OpenSRS outages

Domain lookup failures - 2 days ago
Domains Platform - about 1 month ago

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