Outage in OpenSRS

OpenSRS/HRS Domains | Email outage

Resolved Major
January 22, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing an incident affecting Domains and Email services. Services may be slow, unreachable or provide errors. The Engineers are investigating this currently and updates will follow
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/22/2024 03:26AM

We're happy to report that the affected services have been restored at this time.

All services have been confirmed to be operating as expected and we appreciate your patience during this incident.

Incident start time: 00:30 2024-01-22 UTC
Incident end time: 03:22 2024-01-22 UTC
Duration: 2H:52M

MONITORING 11 months ago - at 01/22/2024 03:08AM

Our Engineers are not seeing any further services being impacted at this time, and the services that are currently affected platforms are still being restored at this time.

Most service should be running as normal now but we are keeping it open for a bit just to keep an eye on things.

IDENTIFIED 11 months ago - at 01/22/2024 02:27AM

Services are beginning to be restored by the Engineers as they work through the ongoing issue to Cluster B and OpenSRS.

Updates to be posted as they're released by the Engineering teams.

INVESTIGATING 11 months ago - at 01/22/2024 02:16AM

Our Engineers continue to work towards a resolution to restore the affected services for Cluster B and OpenSRS in regards to the current network issues being seen.

Further updates to be provided as they are received.

IDENTIFIED 11 months ago - at 01/22/2024 01:32AM

Engineers are addressing a network outage, diligently working to restore connectivity.

INVESTIGATING 11 months ago - at 01/22/2024 12:46AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 01/22/2024 12:44AM

We are experiencing an incident affecting Domains and Email services. Services may be slow, unreachable or provide errors.

The Engineers are investigating this currently and updates will follow

Latest OpenSRS outages

.EU Registry Connections - about 1 month ago
Cluster A - Webmail - about 1 month ago

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