Outage in OpenSRS
Adding Payments failing
Resolved Minor
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Outage Details
We are currently seeing the Add Funds/payments service is failing.
The engineers are aware and investigating this issue.
Components affected
OpenSRS Payment GatewayLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/01/2024 01:51AM
Our engineers have affected a fix to the payment issue and adding funds should work as excepted at this time
Incident start time: 2024-01-31 22:30 UTC
Incident end time: 2024-02-01 01:29 UTC
Total Duration:2hrs and 59 minutes
INVESTIGATING
over 1 year ago - at 02/01/2024 12:43AM
Our engineers have stated that this incident is related specifically to payments via credit card.
PayPal and other methods are not affected.
INVESTIGATING
over 1 year ago - at 02/01/2024 12:33AM
Our Engineers are still at work with this issue and at this time, adding funds is still not functioning as expected.
INVESTIGATING
over 1 year ago - at 01/31/2024 11:16PM
We are currently seeing the Add Funds/payments service is failing.
The engineers are aware and investigating this issue.
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