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This incident has been resolved. Cluster A Webmail/IMAP/POP services restored.
Start Time: 11/05/2024 14:40 UTC
End Time: 11/05/2024 23:00 UTC
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented. Further updates will be provided.
Our team is currently still investigating the issue and working on a fix. We thank you for your continued patience with this case.
This issue impacts IMAP/POP connections as well.
Our team is still looking into the cause, and we'll continue to update you on our progress.
We are investigating an issue impacting Cluster A webmail. This can present as slow loading or login issues.
We will provide an update once we have additional information.
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