Outage in OpenText

BMS North America is experiencing service degradation

Resolved Minor

January 12, 2023 - Started about 3 years ago
Official incident page

Incident Report

The following services are experiencing degradation of service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. OpenText Desktop Messaging - BMS (NA) OpenText Production Messaging - BMS (NA) Tracking Number: IM3139019.

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/12/2023 11:51PM

The following services experienced degradation of service. The issue is now resolved. We appreciate your patience.

OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.

MONITORING about 3 years ago - at 01/12/2023 11:21PM

The following services experienced degradation of service. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.

INVESTIGATING about 3 years ago - at 01/12/2023 10:39PM

The following services are experiencing degradation of service. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.

INVESTIGATING about 3 years ago - at 01/12/2023 08:47PM

The following services are experiencing degradation of service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.

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