Outage in OpenText

Core Archive North America was experiencing service unavailability.

Resolved Minor
December 16, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Core Archive North America was experiencing service unavailability. The issue is now resolved but OpenText Team keeps on monitoring the service. We appreciate your patience. Tracking Number: IM3376153
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/17/2023 11:04PM

Core Archive North America was experiencing a degradation in service. The issue is now resolved. We appreciate your response.

Tracking Number: IM3376153

MONITORING about 1 year ago - at 12/17/2023 06:57AM

Core Archive North America was experiencing a degradation in service. The service has been restored and is being monitored. Intermittent delays and slowness may be experienced from time to time. The next update for this issue will be posted on December 18, 2023 at 14:00 GMT or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3376153

MONITORING about 1 year ago - at 12/17/2023 02:19AM

Core Archive North America was experiencing a degradation in service. Service has been restored and is being monitored. Updates for this issue will be sent every 5 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3376153

MONITORING about 1 year ago - at 12/16/2023 11:19PM

Core Archive North America was experiencing a degradation in service. Service has been restored and is being monitored. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3376153

MONITORING about 1 year ago - at 12/16/2023 08:19PM

Core Archive North America was experiencing degradation in service. Teams are monitoring the service. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3376153

INVESTIGATING about 1 year ago - at 12/16/2023 07:15PM

Core Archive North America is experiencing degradation in service. Teams are still investigating and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Tracking Number: IM3376153

INVESTIGATING about 1 year ago - at 12/16/2023 06:15PM

Core Archive North America is experiencing degradation in service. Teams are still investigating and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3376153

INVESTIGATING about 1 year ago - at 12/16/2023 05:15PM

Core Archive North America is experiencing degradation in service. Teams are investigating and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3376153

MONITORING about 1 year ago - at 12/16/2023 04:29PM

Core Archive North America was experiencing service unavailability. The issue is now resolved but OpenText Team keeps on monitoring the service. We appreciate your patience.

Tracking Number: IM3376153

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