Outage in OpenText

Zix - Hosted Exchange - EMEA region - Certificate Error

Major
June 11, 2025 - Started 1 day ago
Official incident page

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Outage Details

Zix-Hosted Exchange is currently experiencing an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3717284
Latest Updates ( sorted recent to last )
MONITORING about 12 hours ago - at 06/12/2025 06:44PM

The remaining certificate maintenance for the EMEA region is now complete. Service is being monitored. We appreciate your patience.
Tracking Number: IM3717284

MONITORING about 13 hours ago - at 06/12/2025 06:11PM

Teams are currently assembled and working to complete the remaining certificate maintenance for the EMEA region. We will provide another update once this work is completed.
Tracking Number: IM3717284

MONITORING 1 day ago - at 06/11/2025 08:25PM

Zix-Hosted Exchange experienced an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3717284

INVESTIGATING 1 day ago - at 06/11/2025 04:02PM

Zix-Hosted Exchange is currently experiencing an issue with users reporting certificate errors for some mailboxes located in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717284

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