Outage in OpenText

Intermittent outages affected Core Australia, Core Canada, and Core US services.

Resolved Major
June 12, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Need to monitor OpenText outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenText, and never miss an outage again.
Start Free Trial

Outage Details

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience. Ticket Number: IM3718351
Components affected
OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NA
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 09:10PM

Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.

Ticket Number: IM3718351

MONITORING 1 day ago - at 06/12/2025 08:54PM

Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.

Ticket Number: IM3718351

IDENTIFIED 1 day ago - at 06/12/2025 08:02PM

Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.

Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

IDENTIFIED 1 day ago - at 06/12/2025 07:44PM

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

IDENTIFIED 1 day ago - at 06/12/2025 07:27PM

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

IDENTIFIED 1 day ago - at 06/12/2025 07:24PM

Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.

Ticket Number: IM3718351

Latest OpenText outages

Zix - Hosted Exchange - EMEA region - Certificate Error - 2 days ago
Archive Interface is inaccessible - 2 days ago
Uploaded Files to EMP Service are not accessible - 14 days ago
Cloud Fax Services were experiencing a degradation in service - 17 days ago
Core Messaging and Cloud Fax services are experiencing degradation in service. - 23 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook