Outage in OpenText
Intermittent outages affected Core Australia, Core Canada, and Core US services.
Resolved MajorIncident Report
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Components affected
OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/12/2025 09:10PM
Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. The issue is now resolved. We appreciate your patience.
Ticket Number: IM3718351
MONITORING
10 months ago - at 06/12/2025 08:54PM
Core services in the Australia, Canada, and US regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. All services have been restored and is now being validated. We appreciate your patience.
Ticket Number: IM3718351
IDENTIFIED
10 months ago - at 06/12/2025 08:02PM
Core services in the Australia and Canada regions experienced intermittent outages due to underlying infrastructure outages with our hosting provider. Services in the Canada and Australia are now restored and are currently being monitored.
Services in the US are still being actively worked on with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
IDENTIFIED
10 months ago - at 06/12/2025 07:44PM
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
IDENTIFIED
10 months ago - at 06/12/2025 07:27PM
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
IDENTIFIED
10 months ago - at 06/12/2025 07:24PM
Core services in the Australia, Canada, and US regions are experiencing intermittent outages due to underlying infrastructure outages with our hosting provider. Teams are assembled and working with the provider to resolve the issue. We appreciate your patience.
Ticket Number: IM3718351
Latest OpenText outages
Archiving Services are giving errors when trying to access - about 22 hours ago
Core Europe applications are currently unavailable - 16 days ago
Admin Center EU is in a degraded state - 17 days ago
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