Outage in OpenText
Zix - Customer Portal returning 500 error
Resolved Minor
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Outage Details
We are currently investigating an issue with logging into the Customer Portal/500 error being return. We apologize for any inconvenience this may be causing.
Tracking Incident: IM3739437
Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 07/15/2025 12:22PM
This incident has been resolved.
MONITORING
about 20 hours ago - at 07/14/2025 07:10PM
We have implemented a fix on this and confirmed we see successful navigation to the Customer Portal. We are currently monitoring for any other issues.
Tracking Incident: IM3739437
INVESTIGATING
about 20 hours ago - at 07/14/2025 06:34PM
We are currently investigating an issue with logging into the Customer Portal/500 error being return. We apologize for any inconvenience this may be causing.
Tracking Incident: IM3739437
Latest OpenText outages
OpenText Core Secure Access social login is experiencing service unavailability. - about 19 hours ago
Customers were unable to login - 2 days ago
Customers were unable to Login - 2 days ago
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