Outage in OpenText
Cloud Fax services North America was experiencing connectivity issues
Resolved MinorIncident Report
Desktop Messaging BMS is currently experiencing connectivity issues. Document backlogs exist and are currently being processed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3747058
Components affected
OpenText Desktop Messaging BMSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/25/2025 04:45PM
Desktop Messaging BMS experienced connectivity issues. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3747058
MONITORING
9 months ago - at 07/25/2025 03:08PM
Desktop Messaging BMS experienced connectivity issues. Document backlogs may exist and still being processed. Service has been restored and is now being validated. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3747058
MONITORING
9 months ago - at 07/25/2025 01:04PM
Desktop Messaging BMS experienced connectivity issues. Document backlogs may exist and still being processed. Service has been restored and is now being validated. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3747058
MONITORING
9 months ago - at 07/25/2025 11:59AM
Desktop Messaging BMS experienced connectivity issues. Document backlogs may exist and still being processed. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3747058
INVESTIGATING
9 months ago - at 07/25/2025 10:00AM
Desktop Messaging BMS is currently experiencing connectivity issues. Document backlogs may exist and are currently being processed. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: IM3747058
INVESTIGATING
9 months ago - at 07/25/2025 08:57AM
Desktop Messaging BMS is currently experiencing connectivity issues. Document backlogs may exist and are currently being processed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3747058
INVESTIGATING
9 months ago - at 07/25/2025 08:49AM
Desktop Messaging BMS is currently experiencing connectivity issues. Document backlogs exist and are currently being processed. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3747058
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