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Outage in OpenText

Core Europe experienced an issue

Resolved Major
August 06, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Content Metadata Service in EU is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3755108

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/06/2025 10:00PM

Core Europe experienced an issue. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3755108

MONITORING 9 months ago - at 08/06/2025 09:46PM

Core Europe experienced an issue. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3755108

IDENTIFIED 9 months ago - at 08/06/2025 09:00PM

Core Europe is currently experiencing an issue. We are continuing to work on a fix for this issue. We appreciate your patience.

Tracking Number: IM3755108

IDENTIFIED 9 months ago - at 08/06/2025 07:59PM

Content Metadata Service in EU is currently experiencing an issue. We are continuing to work on a fix for this issue. We appreciate your patience.

Additional affected components have been identified and added on the incident.

Tracking Number: IM3755108

IDENTIFIED 9 months ago - at 08/06/2025 07:24PM

Content Metadata Service in EU is currently experiencing an issue. The issue has been identified, and a fix is being implemented. We appreciate your patience.

Tracking Number: IM3755108

INVESTIGATING 9 months ago - at 08/06/2025 07:09PM

Content Metadata Service in EU is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3755108

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