Webroot Management Consoles Degraded Performance

The cause of the remaining “scheme.join” errors affecting the Security Awareness Training dashboard has been identified and a solution has been implemented. All systems are fully operational, and the issue is now resolved.

Page load times have returned to normal, however, some users continue to report “scheme.join” errors when navigating through the Security Awareness Training dashboard. Our team is working to address this remaining behavior. We appreciate your patience.

Normal system performance has been restored, and all services are fully operational. We will continue monitoring the situation over the next several hours and provide a final update once we are confident the behavior is resolved.

Webroot Management Consoles are currently experiencing degraded performance resulting in longer than usual load times post-login. In some cases, users may experience internal server or timeout errors after login when navigating through the different pages within the console. A potential solution has been implemented, and we are monitoring the results. We appreciate your patience.

Webroot Management Consoles are currently experiencing degraded performance resulting in longer than usual load times post-login. In some cases, users may experience internal server or timeout errors after login when navigating through the different pages within the console. We have identified the issue. The necessary teams have been assembled, and work is underway to provide a solution. We appreciate your patience.

Webroot Management Consoles are currently experiencing degraded performance resulting in longer than usual load times post-login. In some cases, users may experience internal server or timeout errors after login when navigating through the different pages within the console. We are actively investigating this situation and working towards a solution.