Outage in OpenText

Zix- Hosted Exchange - Unable to load OWA / Outlook

Resolved Major
September 05, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Zix- Hosted Exchange is currently experiencing an issue with some mailboxes unable to load OWA or Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3774229

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/05/2025 02:41PM

This incident has been resolved.

MONITORING 2 months ago - at 09/05/2025 02:01PM

Zix - Hosted Exchange experienced an issue with some mailboxes unable to load OWA or Outlook. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3774229

INVESTIGATING 2 months ago - at 09/05/2025 01:31PM

Zix- Hosted Exchange is currently experiencing an issue with some mailboxes unable to load OWA or Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3774229

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