Outage in OpenText

Cloud Fax Services North America are experiencing degradation and ingress connectivity issues for middleware product/s.

Resolved Minor
September 06, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Cloud Fax Services North America are experiencing degradation and ingress connectivity issues for middleware product/s. Some customers may not be able to connect. Backlogs may exist. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3774900
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/06/2025 10:50PM

Cloud Fax Services North America were experiencing degradation and ingress connectivity issues for middleware product/s. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3774900

INVESTIGATING 9 days ago - at 09/06/2025 09:45PM

Cloud Fax Services North America are experiencing degradation and ingress connectivity issues for middleware product/s. Some customers may not be able to connect. Backlogs may exist. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3774900

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