Outage in OpenText

OCP North America experienced an issue

Resolved Major

September 10, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

The following applications are currently experiencing issues in OCP North America. Teams are being assembled to investigate and remediate the issue. We appreciate your patience. Core Content Core for SAP SuccessFactors Core for Case Core for Federated Compliance Core for Supplier Exchange Core for Regulatory Planning Core for Experience Insights Core Capture Developer Experience

Components affected

OpenText Developer Experience NA OpenText Core Content NA OpenText Core Capture for SAP Solutions NA OpenText Core Capture NA OpenText Core for Supplier Exchange NA OpenText Core Experience Insights NA

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/10/2025 09:24PM

The following services experienced an issue. The issue is now resolved. We appreciate your patience.

Core Content
Core for SAP SuccessFactors
Core for Case
Core for Federated Compliance
Core for Supplier Exchange
Core for Regulatory Planning
Core for Experience Insights
Core Capture
Developer Experience

Tracking Number: IM3777744

MONITORING 7 months ago - at 09/10/2025 09:16PM

The following services experienced an issue. Service has been restored and is now being validated. We appreciate your patience.

Core Content
Core for SAP SuccessFactors
Core for Case
Core for Federated Compliance
Core for Supplier Exchange
Core for Regulatory Planning
Core for Experience Insights
Core Capture
Developer Experience

Tracking Number: IM3777744

INVESTIGATING 7 months ago - at 09/10/2025 08:35PM

The following applications are currently experiencing issues in OCP North America. Teams are being assembled to investigate and remediate the issue. We appreciate your patience.

Core Content
Core for SAP SuccessFactors
Core for Case
Core for Federated Compliance
Core for Supplier Exchange
Core for Regulatory Planning
Core for Experience Insights
Core Capture
Developer Experience

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