Outage in OpenText
ZCP/BCA Users are not syncing
Minor
September 15, 2025 - Started about 21 hours ago
Official incident page
Official incident page
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Outage Details
The Zix Compliance Platform & Business Communication Archive services are currently experiencing an issue with users syncing from the user lists on the User Interface platform. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3780715
Latest Updates ( sorted recent to last )
IDENTIFIED
about 21 hours ago - at 09/15/2025 05:01PM
The Zix Compliance Platform & Business Communication Archive services are currently experiencing an issue with users syncing from the user lists on the User Interface platform. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3780715
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