Outage in OpenText

Webroot Management Consoles was experiencing a degradation in service

Resolved Minor
October 20, 2025 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Webroot Management Consoles is experiencing a degradation in service. The issue is preventing some users from logging into the Management Console. Further updates will be provided as they are available. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3802685

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/20/2025 11:35AM

Webroot Management Consoles was experiencing a degradation in service. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3802685

MONITORING 7 days ago - at 10/20/2025 10:42AM

Webroot Management Consoles was experiencing a degradation in service. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3802685

MONITORING 7 days ago - at 10/20/2025 09:53AM

Webroot Management Consoles was experiencing a degradation in service. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3802685

INVESTIGATING 7 days ago - at 10/20/2025 08:39AM

Webroot Management Consoles is experiencing a degradation in service. The issue is preventing some users from logging into the Management Console. Further updates will be provided as they are available. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3802685

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