Outage in OpenText
Customer Portal Setup Steps not completing Step 8
Resolved MinorIncident Report
We are currently investigating an issue with the Setup Steps in the Customer Portal not able to be completed at this time. We will update this as soon as we have more information.
Tracking Incident: IM3803038
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 03:55PM
We have confirmed the setup steps are completing as expect now and all systems are back to normal operations.
IDENTIFIED
6 months ago - at 10/21/2025 12:41PM
Our team is still triaging this issue and will update once we have confirmed the issue is resolved.
Tracking Incident: IM3803038
INVESTIGATING
6 months ago - at 10/20/2025 09:20PM
We are currently investigating an issue with the Setup Steps in the Customer Portal not able to be completed at this time. We will update this as soon as we have more information.
Tracking Incident: IM3803038
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