Outage in OpenText
Zix Email Message Privacy Attachment Upload issue
Resolved MinorIncident Report
We are currently investigating an issue with the EMP in which file uploads are returning a 503 error. We will update you once we have any further information or the issue is resolved.
Tracking Incident: IM3803573
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/21/2025 08:19PM
We have confirmed the issue has been resolved and all services are back to fully operational. We apologize for any inconvenience this may have caused.
MONITORING
6 days ago - at 10/21/2025 03:52PM
We have confirmed files are uploading correctly and errors are no longer occurring. Our team is actively monitoring the issue to confirm the service is fully restored.
INVESTIGATING
6 days ago - at 10/21/2025 01:58PM
We are currently investigating an issue with the EMP in which file uploads are returning a 503 error. We will update you once we have any further information or the issue is resolved.
Tracking Incident: IM3803573
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