Outage in OpenText
Zix - Email Threat Protection Customer Portal pages returning errors
Resolved MinorIncident Report
We are currently investigating reports of the Customer Portal returning errors within the interface on pages such as Message Retraction/Logs/Filters. We are working on resolving this as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/17/2025 07:02PM
We have confirmed the issue for the Customer Portal is now resolved and fully functional.
INVESTIGATING
4 months ago - at 11/17/2025 04:12PM
We are currently investigating reports of the Customer Portal returning errors within the interface on pages such as Message Retraction/Logs/Filters. We are working on resolving this as soon as possible.
Latest OpenText outages
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Core EDR/MDR experienced degradation - 6 days ago
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