Outage in OpenText

Core EDR/MDR console US datacenter service degradation

Resolved Minor
December 18, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Clients in the North America datacenter of the OpenText Detection and Response console are experiencing disruptions. UK datacenter is unaffected by this service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Need to monitor OpenText outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2025 09:50PM

Clients in the North America datacenter of the OpenText Detection and Response console experienced disruptions. UK datacenter was unaffected by this service degradation.

The issue is now resolved. We appreciate your patience.

MONITORING 3 days ago - at 12/18/2025 09:20PM

Clients in the North America datacenter of the OpenText Detection and Response console experienced disruptions. UK datacenter was unaffected by this service degradation.

Service has been restored and is now being validated. We appreciate your patience.

INVESTIGATING 3 days ago - at 12/18/2025 08:28PM

Clients in the North America datacenter of the OpenText Detection and Response console are experiencing disruptions. UK datacenter is unaffected by this service degradation.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

INVESTIGATING 3 days ago - at 12/18/2025 07:22PM

Clients in the North America datacenter of the OpenText Detection and Response console are experiencing disruptions. UK datacenter is unaffected by this service degradation.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Latest OpenText outages

OCP Core US Job Scheduling is Currently Unavailable - 2 days ago
Zix Hosted Exchange Mailbox Mail Delivery Issues - 4 days ago
Intermittent login issues to cp.appriver.com when using Azure SSO - 6 days ago
Web Portal for North America Data Center was not reachable - 7 days ago
Core Capture North America was unavailable - 9 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook