Outage in OpenText

Core EDR/MDR console US datacenter service degradation

Resolved Minor

December 18, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Clients in the North America datacenter of the OpenText Detection and Response console are experiencing disruptions. UK datacenter is unaffected by this service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/18/2025 09:50PM

Clients in the North America datacenter of the OpenText Detection and Response console experienced disruptions. UK datacenter was unaffected by this service degradation.

The issue is now resolved. We appreciate your patience.

MONITORING 3 months ago - at 12/18/2025 09:20PM

Clients in the North America datacenter of the OpenText Detection and Response console experienced disruptions. UK datacenter was unaffected by this service degradation.

Service has been restored and is now being validated. We appreciate your patience.

INVESTIGATING 3 months ago - at 12/18/2025 08:28PM

Clients in the North America datacenter of the OpenText Detection and Response console are experiencing disruptions. UK datacenter is unaffected by this service degradation.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

INVESTIGATING 3 months ago - at 12/18/2025 07:22PM

Clients in the North America datacenter of the OpenText Detection and Response console are experiencing disruptions. UK datacenter is unaffected by this service degradation.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Latest OpenText outages

Core Europe applications are currently unavailable - about 3 hours ago

Admin Center EU is in a degraded state - 1 day ago

Issues with multiple services hosted on ZixCentral - 2 days ago

Zix - Hosted Exchange (HEX) - OWA/Outlook error - 3 days ago

Core Capture EU is experiencing an outage - 4 days ago

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