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Outage in OpenText

OCP Core US Job Scheduling is Currently Unavailable

Resolved Major
December 19, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an issue where job scheduling services are unavailable in Core US (GCP). The appropriate response teams have been assembled and are actively investigating the issue to identify the root cause and restore service as quickly as possible. At this time, scheduled jobs may not execute as expected. Tracking #: IM3839502
Components affected
OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by NA

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/19/2025 11:19PM

This incident has been resolved.

MONITORING 3 months ago - at 12/19/2025 09:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 12/19/2025 09:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 12/19/2025 08:31PM

We are currently experiencing an issue where job scheduling services are unavailable in Core US (GCP). The appropriate response teams have been assembled and are actively investigating the issue to identify the root cause and restore service as quickly as possible. At this time, scheduled jobs may not execute as expected.

Tracking #: IM3839502

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