Outage in OpenText
Zix - Hosted Exchange (HEX) - OWA/Outlook Desktop Error
Resolved MinorIncident Report
HEX is currently experiencing an issue with some mailboxes unable to connect to OWA or Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3847600
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 01/07/2026 02:43PM
This incident has been resolved.
MONITORING
22 days ago - at 01/07/2026 02:28PM
HEX experienced an issue with some mailboxes unable to connect to OWA or Outlook. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3847600
INVESTIGATING
22 days ago - at 01/07/2026 02:15PM
HEX is currently experiencing an issue with some mailboxes unable to connect to OWA or Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3847600
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