Outage in OpenText
Core EDR/MDR experienced service degradation
Resolved MinorIncident Report
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Tracking Number: 5196965
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/12/2026 07:32PM
Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience.
Tracking Number: 5196965
MONITORING
2 months ago - at 02/12/2026 06:29PM
Core EDR/MDR experienced service degradation. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: 5196965
IDENTIFIED
2 months ago - at 02/12/2026 04:28PM
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: 5196965
IDENTIFIED
2 months ago - at 02/12/2026 03:28PM
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Tracking Number: 5196965
IDENTIFIED
2 months ago - at 02/12/2026 02:24PM
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Tracking Number: 5196965
Latest OpenText outages
Archiving Services are giving errors when trying to access - about 21 hours ago
Core Europe applications are currently unavailable - 16 days ago
Admin Center EU is in a degraded state - 17 days ago
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