Outage in OpenText
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Tab loading slow
Resolved MinorIncident Report
Summary AI Generated
ZixCentral and Zix Encryption Services experienced slow page loading issues affecting the Secure Cloud Email Encryption (AEE/ZEE) tab for 26.7 hours. The service degradation impacted user access to the encryption platform's web interface. The issue was resolved after teams restored service functionality and completed validation monitoring.
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing issues with slow page loads.
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3880927
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/04/2026 08:21PM
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced a slow page load issue.
The issue is now resolved.
We appreciate your patience.
Tracking Number: IM3880927
MONITORING
1 day ago - at 03/04/2026 04:08PM
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue with slow loading pages.
Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number: IM3880927
INVESTIGATING
2 days ago - at 03/03/2026 05:42PM
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing issues with slow page loads.
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3880927
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