OpenText's Core Archive UAE experienced service degradation for approximately 7 days, with OTKM functionality impacted or unavailable while the core archive remained operational. The incident was related to regional conditions in the Middle East, though other services remained stable throughout the period. The service was fully restored and stabilized after 174.8 hours of degraded performance.
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The Core Archive UAE is currently operational, available and stable.
The Core Archive UAE is currently operational and available. However, OTKM functionality maybe impacted or unavailable at this time.
We continue to monitor regional conditions in the Middle East, and other services remain stable at this time.
We will provide additional updates if there are any meaningful changes.
If you have any questions or need assistance, please feel free to contact your account executive or reach out to support through your usual channel
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