Outage in OpenText
Intermittent issues for SAP SuccessFactors Core Content Management in EU
Resolved MinorIncident Report
Summary AI Generated
OpenText's SAP SuccessFactors Core Content Management service in the EU region experienced intermittent access issues that affected a few customers for approximately 17.8 hours. The incident impacted the Core for SAP SuccessFactors and SAP SuccessFactors Document Management Core components. The issue was resolved after teams worked on the problem throughout the duration of the outage.
A few customers are impacted in accessing SAP SuccessFactors Core Content Management in EU. Teams have been assembled and are working towards a resolution.
IM3918126
Components affected
OpenText Core for SAP SuccessFactors | SAP SuccessFactors Document Management Core by EUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/01/2026 07:57AM
Core Content Management for SAP® SuccessFactors EU experienced intermittent issues. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3918126
IDENTIFIED
1 day ago - at 05/01/2026 01:00AM
Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3918126
IDENTIFIED
2 days ago - at 04/30/2026 05:20PM
Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 8 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3918126
IDENTIFIED
2 days ago - at 04/30/2026 04:25PM
Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3918126
IDENTIFIED
2 days ago - at 04/30/2026 03:20PM
Core Content Management for SAP® SuccessFactors EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3918126
IDENTIFIED
2 days ago - at 04/30/2026 02:19PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 04/30/2026 02:13PM
A few customers are impacted in accessing SAP SuccessFactors Core Content Management in EU. Teams have been assembled and are working towards a resolution.
IM3918126
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