Outage in OpenText
Core Capture for SAP® Solutions EU experienced intermittent issues
Resolved MinorIncident Report
Summary AI Generated
OpenText's Core Capture for SAP Solutions EU experienced intermittent issues for 3.5 hours, affecting document extraction functionality. The service has been restored and users need to resend any documents that encountered errors by resetting their status back to 02.
Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3917984
Components affected
OpenText Core Capture for SAP Solutions EUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 04/30/2026 05:00PM
Core Capture for SAP® Solutions EU experienced intermittent issues. Service has been restored and is now being validated.
Please resend any documents that encountered errors for extraction by resetting their status back to 02. We appreciate your patience.
Tracking Number: IM3917984
MONITORING
2 days ago - at 04/30/2026 04:02PM
Core Capture for SAP® Solutions EU experienced intermittent issues. Service has been restored and is now being validated.
Please resend any documents that encountered errors for extraction by resetting their status back to 02. We appreciate your patience.
Tracking Number: IM3917984
INVESTIGATING
2 days ago - at 04/30/2026 03:30PM
Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3917984
INVESTIGATING
2 days ago - at 04/30/2026 02:30PM
Core Capture for SAP® Solutions EU is currently experiencing intermittent issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3917984
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