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Outage in OpenText

Core EDR/MDR experienced issues

Resolved Major
April 30, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

OpenText's Core EDR/MDR service experienced a major outage that made the Detection & Response portal unavailable for users in the UK datacenter. The incident lasted approximately 2.9 hours before service was restored and validated. The issue has been fully resolved.

Core EDR/MDR is currently experiencing issues. The Detection & Response portal is currently unavailable for the UK datacenter. Teams are assembled and working to resolve the issue. We appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/30/2026 06:09PM

Core EDR/MDR experienced issues. The Detection & Response portal was unavailable for the UK datacenter. The issue is now resolved. We appreciate your patience.

MONITORING 2 days ago - at 04/30/2026 05:14PM

Core EDR/MDR experienced issues. The Detection & Response portal was unavailable for the UK datacenter. Service has been restored and is now being validated. We appreciate your patience.

INVESTIGATING 2 days ago - at 04/30/2026 04:31PM

Core EDR/MDR is currently experiencing issues. The Detection & Response portal is currently unavailable for the UK datacenter. Teams are assembled and working to resolve the issue. We appreciate your patience.

INVESTIGATING 2 days ago - at 04/30/2026 03:17PM

Core EDR/MDR is currently experiencing issues. The Detection & Response portal is currently unavailable for the UK datacenter. Teams are assembled and working to resolve the issue. We appreciate your patience.

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