Outage in OpenText
Zix Encryption Services - Secure Cloud Email Encryption (AEE) delayed processing with DLP
Minor
June 10, 2026 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
Zix Encryption Services - Secure Cloud Email Encryption (AEE) is currently experiencing an issue with the delayed processing of emails sent to the DLP service.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM394167
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Latest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 06/09/2026 11:25PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE) experienced an issue with the delayed processing of emails sent to the DLP service.
Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM394167
INVESTIGATING
about 8 hours ago - at 06/09/2026 08:17PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE) is currently experiencing an issue with the delayed processing of emails sent to the DLP service.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM394167
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