Outage in OpenText
Frankfurt EU18 was experiencing service unavailability
Resolved MajorIncident Report
Summary AI Generated
The Frankfurt EU18 OpenText farm experienced a major service unavailability lasting approximately 52 minutes. Teams were assembled to investigate and resolve the issue. Service was restored and validated, with the incident fully resolved.
Frankfurt EU18 farm is experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3964099
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/20/2026 02:23PM
Frankfurt EU18 farm experienced service unavailability. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3964099
MONITORING
2 days ago - at 07/20/2026 01:55PM
Frankfurt EU18 farm was experiencing service unavailability. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3964099
INVESTIGATING
2 days ago - at 07/20/2026 01:34PM
Frankfurt EU18 farm is experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3964099
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