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Outage in OpenVPN

Investigating problems reported on IPsec Connector (HA/Redundant Setup)

Resolved Minor
November 25, 2025 - Started 2 months ago - Lasted 2 months
Official incident page

Incident Report

Investigating Reported Issues of IPsec Connectors (HA/Redundant Setup)
Components affected
OpenVPN Network Management

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 01/27/2026 12:08PM

IPsec Connector (HA/Redundant Setup) case is resolved. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

MONITORING 7 days ago - at 01/26/2026 09:14AM

A fix to the problem was deployed and results are being monitored.

INVESTIGATING 2 months ago - at 12/02/2025 10:11PM

Investigating: Potential Root Cause is identified, validating a permanent solution.
Temporary solution: Suspend one of the IPsec Connectors to stabilize connectivity.

INVESTIGATING 2 months ago - at 11/25/2025 03:13PM

Investigating Reported Issues of IPsec Connectors (HA/Redundant Setup)

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