Outage in OpenWrks
Barclays - problem completing an Open Banking consent journey
Resolved Minor
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Outage Details
Barclays have been notified that there is a problem with their consent journey.
Users get to the final page of the journey and nothing happens (no error is rendered either).
OpenWrks have NOT turned off Barclays as an available bank in their journey. We will re-assess this tomorrow (Friday 19th July).
Latest Updates ( sorted recent to last )
RESOLVED
almost 6 years ago - at 07/25/2019 05:37PM
Following the fix Barclays release, we are not seeing any abnormal activity in users returning to OpenWrks following consent at the bank. We also have not experienced the issue ourselves this week so we are closing this as resolved.
MONITORING
almost 6 years ago - at 07/21/2019 06:59PM
Barclays have released a fix and current checks performed by OpenWrks confirm Barclays users will now be able to complete a consent journey via all browsers.
We monitor this for the next few days.
If you (or your customers) experience any issues, please contact support@openwrks.com.
INVESTIGATING
almost 6 years ago - at 07/19/2019 11:51AM
Barclays are still investigating this issue.
OpenWrks have identified that the consent journey can be completed successfully using the Barclays Mobile Banking App.
Will update this when we know more from Barclays.
INVESTIGATING
almost 6 years ago - at 07/18/2019 06:43PM
Barclays have been notified that there is a problem with their consent journey.
Users get to the final page of the journey and nothing happens (no error is rendered either).
OpenWrks have NOT turned off Barclays as an available bank in their journey. We will re-assess this tomorrow (Friday 19th July).
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