Outage in OpsGenie
Partial outage in ICC sessions due to network problem
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.
The problem is related to a misconfiguration on our network causing ICC sessions to fail. We are working on a fix and adjusting our network. Incident flow is continue to work without a problem and there is no data loss. We appreciate your patience as our teams continue with our investigations into the service interruption
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