Outage in OpsGenie

Increased delays on all flows in EU region

Resolved Minor
June 26, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
Components affected
OpsGenie Mobile Notification Delivery OpsGenie Heartbeat Monitoring OpsGenie Outgoing Integration Flow OpsGenie Incoming Integration Flow OpsGenie Web Application OpsGenie Signup, Login & Authorization OpsGenie Alert Flow OpsGenie Email Notification Delivery OpsGenie SMS Notification Delivery OpsGenie Voice Notification Delivery
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/26/2023 12:36PM

Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

MONITORING over 1 year ago - at 06/26/2023 12:33PM

Our engineering team has implemented fixes. We are monitoring all systems. Thank you for your patience.

IDENTIFIED over 1 year ago - at 06/26/2023 11:49AM

Due to extreme load, we are experiencing problem in cache layer. Our team is actively addressing the problem and working on implementing a fix as quickly as possible. We appreciate your patience.

IDENTIFIED over 1 year ago - at 06/26/2023 09:44AM

We detected delays in login flow. We identified the problem and working on fix.

IDENTIFIED over 1 year ago - at 06/26/2023 07:42AM

We are continuing on a fix for the issue.

IDENTIFIED over 1 year ago - at 06/26/2023 06:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/26/2023 06:30AM

The team has identified the cause of the problem and actively working on it to mitigate the delays.

INVESTIGATING over 1 year ago - at 06/26/2023 06:25AM

Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays.

We'll keep you posted with further updates.

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