Outage in Optimizely

Optimizely Data Platform - NA Region - Issue with list views

Resolved Minor

February 06, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue with lists views, they show as empty in the ODP app, and error "503 Service Temporarily Unavailable" is returned in the developer console browser. The issue can also affect pass-through, new lists will not be able to be created. We will provide new updates as soon as we have more information. Thank you for your patience.

Components affected

Optimizely Data Ingestion and Processing Optimizely ODP Application

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/06/2025 01:24PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/06/2025 12:18PM

The issue for ODP Application was resolved and we continue to monitor further. Thank you for your patience.

INVESTIGATING about 1 year ago - at 02/06/2025 11:53AM

The issue for ODP Application has reverted and we continue to investigate further.

Issue with Data Ingestion and Processing has been resolved and we are monitoring the result.

We will provide new updates as soon as we have more information. Thank you for your patience.

MONITORING about 1 year ago - at 02/06/2025 11:45AM

A fix has been implemented and we are monitoring the result.

INVESTIGATING about 1 year ago - at 02/06/2025 11:00AM

We are currently investigating an issue with lists views, they show as empty in the ODP app, and error "503 Service Temporarily Unavailable" is returned in the developer console browser. The issue can also affect pass-through, new lists will not be able to be created.

We will provide new updates as soon as we have more information. Thank you for your patience.

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