Outage in Optimizely

Microsoft Outlook Outage impacting support tickets

Resolved Major
March 01, 2025 - Started 12 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Due to the ongoing issues that Microsoft is having with Outlook 365, you may experience difficulty raising a support ticket with us via email. As an alternative, you can always log into our support portal support.optimizely.com and raise a ticket directly.
Components affected
Optimizely E-mail
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 03/02/2025 06:55PM

Our 3rd party provider has resolved the issue with their E-mail platform.

MONITORING 12 days ago - at 03/02/2025 02:21AM

We are monitoring the state of our 3rd party provider's Email service. Their service issue appears to be resolved at this time.

INVESTIGATING 12 days ago - at 03/01/2025 10:00PM

Due to the ongoing issues that Microsoft is having with Outlook 365, you may experience difficulty raising a support ticket with us via email. As an alternative, you can always log into our support portal support.optimizely.com and raise a ticket directly.

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