Outage in Optimizely
Content Marketing Platform (CMP)
Resolved MajorIncident Report
We're currently investigating an issue causing inaccessibility to Optimizely's Content Marketing Platform for customers on the GCP stack - there is an issue with our routing layer in CloudFront which redirects requests to our GCP Stack.
Our Product Development Engineering team is actively working on a fix, and we're aiming to share our next update as soon as possible.
Thanks so much for your patience and understanding while we work to get everything back up and running smoothly.
Components affected
Optimizely Open API Optimizely Requests Optimizely Analytics Optimizely Library Optimizely PlanTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/07/2025 04:09PM
This incident has been resolved. The service continues to function normally from the time the fix was implemented.
MONITORING
7 months ago - at 10/07/2025 01:08PM
We’ve deployed a fix and are actively monitoring the results. The platform should now be fully operational for our GCP customers.
We’ll continue to keep an eye on system performance and share updates if anything changes. Thanks for your patience and understanding while we worked through this!
INVESTIGATING
7 months ago - at 10/07/2025 12:16PM
We're currently investigating an issue causing inaccessibility to Optimizely's Content Marketing Platform for customers on the GCP stack - there is an issue with our routing layer in CloudFront which redirects requests to our GCP Stack.
Our Product Development Engineering team is actively working on a fix, and we're aiming to share our next update as soon as possible.
Thanks so much for your patience and understanding while we work to get everything back up and running smoothly.
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