Outage in Optimizely

Performance issues for Optimizely Graph Prod in the EMEA region

Resolved Minor
March 11, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a performance issue for one Optimizely Graph production data node in the EMEA region. Requests takes longer time to execute. A limited subset of customer tenants in the EMEA Prod environment are affected. We are working on fixing this issue.
Components affected
Optimizely Graph - EMEA Region
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/11/2025 11:04AM

The fix was successfully implemented and the service is confirmed to be in a continued healthy operational state. Incident is resolved.

IDENTIFIED 2 days ago - at 03/11/2025 10:17AM

The issue has been identified and mitigating actions were applied. Monitoring shows performance started to recover. We will continue close monitoring.

INVESTIGATING 3 days ago - at 03/11/2025 09:15AM

We are investigating a performance issue for one Optimizely Graph production data node in the EMEA region. Requests takes longer time to execute. A limited subset of customer tenants in the EMEA Prod environment are affected. We are working on fixing this issue.

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