Outage in Optimizely

Performance issues for Optimizely Graph Prod in the EMEA region

Resolved Minor

March 11, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating a performance issue for one Optimizely Graph production data node in the EMEA region. Requests takes longer time to execute. A limited subset of customer tenants in the EMEA Prod environment are affected. We are working on fixing this issue.

Components affected

Optimizely Graph - EMEA Region

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/11/2025 11:04AM

The fix was successfully implemented and the service is confirmed to be in a continued healthy operational state. Incident is resolved.

IDENTIFIED about 1 year ago - at 03/11/2025 10:17AM

The issue has been identified and mitigating actions were applied. Monitoring shows performance started to recover. We will continue close monitoring.

INVESTIGATING about 1 year ago - at 03/11/2025 09:15AM

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