Outage in Optimizely
Delay of E-Mails Submitted via SMTP API
Resolved MinorIncident Report
Summary AI Generated
Optimizely's Campaign E-Mail Submission via SMTP experienced a 24-minute delay in email processing starting around 10:00 CEST. The underlying issue was identified and a fix was applied. All delayed emails were subsequently processed and the service was fully restored.
Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed.
We already identified the underlying problem and are in the process of fixing the issue.
Components affected
Optimizely Campaign E-Mail Submission via SMTPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 09/16/2026 08:56AM
The issue has been fixed and all delayed emails have been processed.
IDENTIFIED
about 22 hours ago - at 09/16/2026 08:33AM
Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed.
We already identified the underlying problem and are in the process of fixing the issue.
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