Outage in Optimizely
Service degradation due to network connectivity issue in Southeast Asia
Resolved MinorIncident Report
Summary AI Generated
Optimizely experienced a network connectivity issue affecting customers in the Australia East and Singapore regions for approximately 2.4 hours. The disruption was caused by a third-party provider and resulted in connectivity issues and service degradation for a subset of users. The provider mitigated the issue, and the incident was fully resolved after a short monitoring period.
A subset of Optimizely customers may experience connectivity issues or service degradation in the Southeast Asia region due to a network connectivity issue reported by our third-party provider.
We will provide additional updates as soon as they become available. Thank you for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/25/2026 07:37AM
This incident has been resolved.
MONITORING
3 days ago - at 08/25/2026 06:58AM
The third‑party provider has mitigated the issue. We are monitoring the results.
INVESTIGATING
3 days ago - at 08/25/2026 05:15AM
A subset of Optimizely customers may experience connectivity issues or service degradation in the Southeast Asia region due to a network connectivity issue reported by our third-party provider.
We will provide additional updates as soon as they become available. Thank you for your patience!
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