Outage in Optimizely
CMP: Assets are missing from DAM post upload
Resolved MinorIncident Report
Summary AI Generated
Optimizely's Content Marketing Platform (CMP) experienced a 4.2-hour incident where assets uploaded to the Digital Asset Manager (DAM) failed to appear in the Library component after upload. Uploaded assets were not lost. A fix was implemented and the incident was resolved.
We are investigating reports of assets not appearing in the DAM following a successful upload in CMP. Our Engineering team is actively working to determine the cause and scope of impact.
Uploaded assets are not believed to be lost — we will confirm this as the investigation progresses. We're trying our utmost to share another update as soon as possible.
Components affected
Optimizely LibraryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/24/2026 11:01AM
The incident has been resolved.
MONITORING
4 days ago - at 08/24/2026 08:20AM
A fix has been implemented and we're currently monitoring the results.
INVESTIGATING
4 days ago - at 08/24/2026 06:53AM
We are investigating reports of assets not appearing in the DAM following a successful upload in CMP. Our Engineering team is actively working to determine the cause and scope of impact.
Uploaded assets are not believed to be lost — we will confirm this as the investigation progresses. We're trying our utmost to share another update as soon as possible.
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