Outage in Optimizely

Search & Navigation Incident - NORTH EUROPE - EMEADEV02

Resolved Minor

May 07, 2025 - Started 12 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating a recurring event that is impacting the availability on the Search & Navigation (FIND) service in the North Europe region, EMEADEV02. A subset of clients may experience high latency or 5xx-errors. We will post additional updates as information is available. Thank you for your patience.

Components affected

Optimizely North Europe

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2025 03:12AM

This incident has been resolved.

MONITORING 12 months ago - at 05/07/2025 10:04PM

We are currently working on short and long term corrective actions to stabilize the service. At this moment, service is reporting full functionality and we are continuing to closely monitor the health of the service. If the situation changes, we will provide a new update. We sincerely apologize for the inconvenience!

INVESTIGATING 12 months ago - at 05/07/2025 09:40PM

We are currently investigating a recurring event that is impacting the availability on the Search & Navigation (FIND) service in the North Europe region, EMEADEV02.

A subset of clients may experience high latency or 5xx-errors.

We will post additional updates as information is available.

Thank you for your patience.

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