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Outage in Optimizely

Multiple reports of "something went wrong" errors in Web UI

Resolved Minor
May 20, 2025 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing intermittent "Something went wrong" errors affecting both the Web Experimentation and Feature Experimentation UI.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/20/2025 07:41PM

The team has continued monitoring and we have confirmed we have are longer seeing these intermittent errors. Completing this incident as resolved.

MONITORING 11 months ago - at 05/20/2025 05:41PM

The team is reporting we no longer have errors in the UI. The team is reviewing the implementations from today and confirming we are resolved. We will monitor the site and resolve shortly.

INVESTIGATING 11 months ago - at 05/20/2025 04:05PM

We are experiencing intermittent "Something went wrong" errors affecting both the Web Experimentation and Feature Experimentation UI.

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