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Outage in Optimizely

Disruption retrieving secure datafile endpoint

Resolved Major
July 02, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue that is disrupting access to the Optimizely Data Platform (ODP).

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2025 01:37AM

The issue has been resolved.

MONITORING 10 months ago - at 07/02/2025 01:26AM

A fix for the issue has been implemented and we're monitoring the results of the change.

IDENTIFIED 10 months ago - at 07/02/2025 01:24AM

We have identified an issue disrupting some requests to authenticated datafile delivery. We are currently working on a fix to address the issue.

INVESTIGATING 10 months ago - at 07/02/2025 12:33AM

We are investing an issue disrupting some requests for authenticated datafile delivery.

INVESTIGATING 10 months ago - at 07/02/2025 12:13AM

We are currently investigating an issue that is disrupting access to the Optimizely Data Platform (ODP).

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